About Us

About UsSam Bergin launched Macserv IT in 1997 to professionally pursue what he loves doing best: working with Macs. Back then, Apple was in the midst of a downswing, just before the prodigal return of Steve Jobs and his “iDevice” vision.

Initially Macserv IT assisted both Windows-based PC clients and Macintosh users equally. But once Apple began transforming the world with its computing technology for the masses, the amount of Mac work coming in increased substantially.

Today, Macserv’s primary passion is serving the Mac & iOS mobile device platforms. But sure, we do Windows too. And we do it very well.

We tend to attract and retain clients who share our obsession with Apple technology. We also assist companies craving to convert a Windows-based workplace to a Mac workflow, or who have both platforms in their stable. When it comes to setting up and maintaining technology for business, MacServ does it all. We manage your IT quality of life as if our business success is dependent on YOUR business success. (Because it IS)

We are tech geeks, but we’re also excellent communicators. Open communication is how we help our clients sharpen their leadership and decision-making skills. Partnering with Macserv as your IT consultant flows both ways. We don’t believe in cold, hermetically sealed service transactions. We’d rather teach you how to build a safe IT “campfire” than do nothing but put out your computing blazes.

Client relationships are everything to us; we will never be a transaction-based company. And here’s a startling fact: We prefer working with nice people who value our skills and expertise. In other words, if you’re looking for an IT whipping post, please take your whip elsewhere. We are nice to a fault! MacServ’s clients are business owners who appreciate strategic, inventive thinking and enjoy the company of fun IT professionals.

Macserv IT works with clients in the Philadelphia, PA and Lakeland, FL regions—any location less than a one-hour road trip. (Not that we hold a grudge against long road trips…)

Certifications and Accreditations

Testimonials

Best MAC service ever!  

I've used MacServe for many years. They supported our network at my company and have provided the best advice and service I've received. My most recent service was extraordinary. I can't say enough good things about this company. If you have 1 Mac or 20 Macs, this company can handle your service. Use them. It's better than being frustrated by trying to fix things yourself or even hiring an IT professional. Thanks, Sam for everything you've done.

rallan3707,    Haddon Township   
MacSERV = MacWONDERFUL  

Written by AgencyIT From Philadelphia, PA
For almost 2 years now MacSERV has been providing IT support for our ad agency of 25+ desktop and laptop users as well as for our network, servers and wireless needs. It’s rare (and extremely comforting) to find a group that is knowledgeable, dependable, responsive, resourceful, easy-to-work with, efficient, and has good communication. Whether it’s brand new technology, older equipment, or fussy software — they keep it all working in harmony. They make my job easier and our business stronger — it’s a great relationship.

AgencyIT    Philadelphia, PA   
MacServ is the best in Philly  

Sam Bergin and his team at MacServ have been our office's IT consultant for many years and they consistently deliver tremendous service. Sam is extremely responsive, fast, thorough and extremely friendly. He truly is like a colleague to us and he's always up on the latest technology Apple and otherwise. He even recommended a cordless phone that would work best with my home wifi network - he's that thorough. I highly recommend MacServ!

JHPointon    Philadelphia, PA   
Whew!  

I run a small documentary film company and have been having network related issues from before I worked here full time - about 1.5 years. We finally decided enough was enough and called MacServe, a company we had successfully worked with before on the installation of an archival storage server. I could not be more pleased with this most recent engagement. We had a list of issues, the sources of which were quickly identified and resolved. Why does it seem like such a miracle when this happens? But it did and we're all very happy. Besides troubleshooting and fixing, MacServ also made a number of simple and cost effective recommendations we could implement to streamline our operations. This was money very well spent and will help us to be much more efficient as we head into a grueling schedule in the next few months.

hmp    Philadelphia, PA   
Great service!  

Rick was great to work with! Very professional and kept me updated with the progress of backing up my hard drive and anything that came up. He was able to backup all the data for me and even gave me tips on how to sell my old computer.

KEM    Audubon, NJ   
I love MacSERV !!  

I've worked with MacSERV for several years. Their expertise is terrific! If they come on-site or work remotely... my projects always work out perfectly.They are a pleasure to work with and very professional in every way!

Happy Artist    New Jersey   
Excellent service; very knowledgeable consultants  

MacSERV recently handled upgrades to our school server and 40 client machines. They were also responsible for installing a back-up server, updating all wireless connectivity and providing technical support to the network administrator on the newly upgraded Mountain Lion Server. They were extremely efficient, knowledgeable and a pleasure to work with. MacSERV is a very professional and well-rounded organization. Along with the above items, they advised us on purchasing the additional equipment and upgrades that were necessary. We look forward to working with the MacSERV team in the future and highly recommend them for any service issues.

Netadmin    Cinnaminson, NJ   
Great service!  

Rick was great to work with! Very professional and kept me updated with the progress of backing up my hard drive and anything that came up. He was able to backup all the data for me and even gave me tips on how to sell my old computer.

KEM Audubon,    NJ   
They listened to my needs and then solved them!  

I now have an IT department. As my company grew, adhesive tape and band aides were no longer a way to keep my growing network running. Sam and his team have my network humming and any problems are handled so quickly, that I don't have time to get upset. MacServ is worth every penny.

Rex    New Jersey   
Jack of All Trades  

These guys know it all. They helped build and install a unique RAID server system that was sensitive to our company's needs. They configured our collection of 15 desktop computers. And as if that wasn't enough, they even did with some electrical work on our office suite, which was very badly needed. Expert at diagnosing issues and prescribing solutions. Will definitely call on them again.

ReelGuy    Philadelphia, PA   
WE LOVE MACSERV- enough said.  

Thank you to the crew at Macserv. As a small business owner, minding my computer system, software and hardware is not a duty I want to or have the skill to handle. Macserv is an amazing, dependable, affordable company partner who takes care of my every concern. ( and they are just really nice guys too). So they have my highest recommendation. This includes my desktops, server, assorted laptops etc etc.

Eventplanner130    Philadelphia, PA   
MacServ has become a member of my staff  

For almost ten years MacServ has been a stable, consistent and reliable consultant and support tech to our company. MacServ has helped us with multiple generations of Apple servers and desktops. More recently, MacServ helped us enter the new phase of mobile computing with iPhone and iPad deployment for our staff. Without any hesitation I highly recommend MacServ to anyone, business or home consumers.

barrymac    Philadelphia, PA