Sam Bergin, Founder and CEO of Macserv IT, admits he doesn’t know everything, but he knows where to go to find answers. Before the Mac world swallowed him whole, his earliest memories of being “touched by a computer” involved the Commodore 64 and the TRS-80. But then in high school, he learned to program in BASIC on … an Apple IIe.
In the mid-1980s, Sam was introduced to his very first Macintosh computer—the first “personal” computer with a graphic user interface. He was hooked. His taste for Apples that “get out of his way” by letting him work efficiently grew from there…
Sam oversees Macserv IT’s administrative function, but he loves to tinker and figure out how to help clients run their businesses more effectively. He’s hands-on when testing and implementing technology-related tools that simplify and automate business workflows.
A devoted techie with an insatiable need to know the “how” and “why,” Sam attends industry events such as MacTech Conference and IT Nation. His Mac knowledge is constantly evolving. Sam enjoys meeting with clients to discuss big-picture business strategies along with technology.
Sam has been Mac server-certified on all versions of OS X since 2001. He’s also a longtime member (since 1999) of the Apple Consultants Network (ACN), and has served on its advisory board.
The ACN is kind of a “cool-kids’ club” for Mac consulting firms that meet Apple’s high training standards and other criteria of excellence. As an ACN member, Sam has access to over 1,000 like-minded Apple peers. The organization is one of his Yoda-like touchstones when seeking additional Mac-related wisdom.
As a business owner, one of Sam’s top priorities is open communication. You will never experience the uncomfortable feeling that he’s pulling you into a “technobabble” square dance, do-si-do-ing around your actual needs. He loathes being talked down to, which is why Sam avoids using technical jargon.
An enthusiast of Star Trek and Star Wars movies, just don’t ask Sam to favor one hero (like Superman) over another (like Iron Man). If ever you wish to visit an unofficial Macintosh museum, Sam will connect you with Rick K., one of Macserv’s engineers. His personal and Macserv families come first, especially when gatherings involve go-kart racing or home-improvement projects. Sam resides in Mullica Hill, NJ, with his wife, children, and a whole lot of Apple toys.
All Macserv IT engineers are Apple Certified Support Professionals (ASCP). Other certifications and areas of expertise include:
- Color matching
- Prepress, printing, binding, & finishing
- Graphic Design and Digital Media
- Adobe Suite, QuarkXpress, Maya 3D